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You can access your mailbox to retrieve messages or change your greeting message from any touch-tone phone 24 hours a day. To access your mailbox, follow these steps:

  1. Touch-tone your own pager number. After your call is answered, you will hear a greeting message or a tone.
  2. Interrupt the greeting by hitting a zero [0] to access your mailbox.
  3. You will be prompted to enter your access code. After you key in the proper access code, you will be told how many messages you have in your mailbox.
  4. You are now ready to begin retrieving your messages, update your greeting message, and/or change your access code.

To Update Your Customized Greeting

You can change your customized greeting at any time, using a touch-tone phone. Access your mailbox by following the steps outlined above. Key [1][1] to transfer to the greeting message mode, you will hear "You may now change your greeting message":

  1. To record a new greeting message, key [3] then [0]. After the tone, speak clearly and record your new message. As soon as you have finished, key a [1] to stop the recording. The previous greeting will now have been replaced with your new greeting message.
  2. To play back your greeting, key [4][0].
  3. To play a help message, key [*]. You will then hear a description of each key used to enter greeting message commands.
  4. When you have finished with the update custom greeting mode, either key [1][0] to transfer back to voice mailbox mode, or key [#] and hang up to disconnect from the system entirely.

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Retrieving Your Messages

After accessing your mailbox, use the following commands to retrieve your messages:

  1. Key a [3] to play the newest message
  2. Choose one of the following commands to access the other messages in your mailbox, or to delete messages.
  • Key a [3] repeatedly to play successive messages, from the newest to the oldest.
  • Key a [4] to play the oldest message, repeat to play successively newer messages.
  • Key a [5] to replay the same message you just heard.
  • Key a [6] to play all messages from newest to oldest w/ a time and date stamp.
  • Key a [7] to play the time and date of the message.
  • Key a [2] to delete the message you just heard.
  • Key an [8] to disable your pager (also key [8] to re-enable a disabled pager).
  • Key [1][0] to hear how many voice mail messages are in your mailbox.

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Changing Access Code

To change your access code, key [1][7] to go into update mode, you then will hear the message "You may now change your access code". Use the following commands to change your code:

  1. After the message "You may now change your access code" key [3] then key in the digits of your new access code, then press the [#] key. If you have correctly entered your access code, the system will confirm it with you.
  2. Access code length is restricted to 8 digits.
  3. You can verify your current access code while in access code mode by pressing [4].
  4. Key [1][0] to go back to voice messages.

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Forwarding Voice Messages

Key [1][3] to enter forward message mode (for sending a copy of a voice message to another Bailey’s customer who has voice mail service). When you are in forward message mode you will hear the message "you may now forward your current message":

  1. Key [2] to restore the original message
  2. Key [5] to play the message
  3. Key [6] to forward the message
  4. Key [7] to prepend the message (i.e. add to the front of the original message)
  5. Key [8] to record a new message
  6. Key [9] to append the message (i.e. add to the end of the original message)
  7. Key [1][0] to go back to voice messages
  8. Key [*] to hear a help message at any time

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